Are you hiring a bunch of new employees? Want to get them up to speed quickly, and give them an opportunity to make a real difference in your company? I’ve had a few conversations with folks who want to accomplish this. These are some loose guidelines we came up with. Feel free to add your [...]
So, I wrote about an older Facebook plugin for Clearspace a while ago. This has nothing to do with that. This is new, and I do believe, a wee bit cooler. Oh yeah, baby.
Derek The SuperDude™ spent about four and a half hours writing a plugin and theme that makes Clearspace look and act like [...]
Read Part I for context…
After just two weeks of engaging with eight global prospective customers in our NextSteps pilot planning program, here are four of the most salient things we’ve noticed:
#1 We can’t do any planning with you, our prospective customers, until we gain your trust (duh).
Since we offer this on the cheap, and we’re [...]
In June, my executive management said, “Gia and Derek, go figure out what’s broken about enterprise social software pilots and fix it. Like, yesterday.”
What’s the problem?
It seems that social software pilots, regardless of the technology chosen, either never achieve flight, or if they do, they plateau soon after all the early adopters jump aboard. They [...]
So, I completely forgot to link to Sam’s most excellent post about our announcement yesterday. Check it out when you get a chance!
Some of our customers have started a FAQ about how to use Clearspace 2.5, designed to assist newcomers with all their “how do I?” questions. And boyoboy, I can’t count how many of [...]
Learning how to do useful things with a new application is like learning a new language. For example, if I just want to see if I like it, I can try picking up the Italian language for free online. If I want to put some skin in the game, say, because I’ll be vacationing in [...]
At Jive, we have status (aka “what are you doing?”) wars. Here’s an example:
Gia changed status to “is dragging ass.”
Derek changed status to “is dragging even more ass.”
Gia changed status to “is dragging ass so low she has asphalt up her butt.”
It’s a different kind of competition, and a bit more fun than accumulating reputation [...]
Ever wish you could find someone working on social media or Enterprise 2.0 efforts at other companies, same as you? Wish you could pick their brain about how the heck they justified the implementation cost? Found that elusive ROI? Tricks to get employees to use it? Best way to communicate your new online community to [...]
I talked with a Jive Clearspace customer last week about adoption struggles (I get to do this for a living now, and frankly, I’m in my dream job). They have what I think is probably a very typical adoption obstacle. Actually, two very typical obstacles.
The first one was a theme at the Enterprise 2.0 Conference [...]
A customer once told me they needed to get Super Awesome Highly Visible Group involved in their pilot social software environment, so that Guy Who Could Pay For The Whole Thing With a Wave of His Big Toe would see their success and haul out his checkbook. And then, of course, everyone else would want [...]
I am currently Director of Social Enterprise Evangelism at Jive Software and enjoy speaking with customers about how to use this stuff in the real world. Although I write about social software and enterprise adoption, my opinions are biased in favor of Jive's social networking and collaboration and community solutions, but that doesn't mean Jive shares my views. I live in St. Paul, MN with my husband, daughter, a dog and a cat. And sometimes a rabbit named Cocoa.
